Questions after registration

You will find all the information about your experience, including what you need to bring with you, in your confirmation email.

Some offers are weather-dependent. The weather decision will be communicated to you directly by the base manager in the confirmation email. If you need to know the weather forecast a little earlier, you can contact him in advance on the number given.

If your guide cancels, you can tell them your new preferred date directly. If you do not know this yet, you can send us an email at a later date. Ideally, you should reply directly to your confirmation email. With a voucher, you have a maximum of 2 years to inform us of a new date. After that, the voucher expires.

No. Your second preferred date is only relevant for registration if your first date is not possible. We must be informed of the second preferred date in the event of a postponement.

You can give us the new date directly or send it to us by e-mail at a later date. If you have a voucher, simply re-enter the code in our form. You will then receive a new confirmation email with the new desired date.

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